Since yesterday, we have banned over 1,200 accounts for involvement in third-party currency transactions. This is against our Terms and Conditions and the relevant section is quoted below:
4.5.1 Users are prohibited from selling, purchasing, renting, leasing, offering, accepting, disseminating or copying Virtual Benefits, including Virtual Currency, within and/or outside the Game – in whatever form – to/from third parties unless expressly permitted by these Terms and Conditions or the Game Rules. […]
You may already know this, but the silver acquired from these sellers is fraudulently obtained. In most cases, the silver is purchased with Gold using stolen credit card or other payment information. As a result, once discovered, these payments are charged back – and we, as the merchant, are also hit with a chargeback fee. Purchasing from these third party sellers actively hurts SBI and the development of the game. Apart from this, we want to keep a fair playing field and stable economy in the game and will continue to tackle this issue.
If you suspect anyone of being involved in third-party currency transactions, please report them to our support team at firstname.lastname@example.org with any evidence that you have.
We do not discuss player sanctions or name banned accounts due to data privacy reasons.
– Mytherceria & Support Team