We are aware of the issue where players can trap others in houses on their islands by placing furniture at the entrances/exits.
For players who find themselves trapped in the houses, please use the /stuck command by entering /stuck into the in-game chat. Some important things to note when using this command:
- The current cast time is 10 minutes and during this time you will be unable to move and you cannot cancel the cast like a standard spell (so please be careful if using this command in PvP zones).
- The current cooldown time is 24 hours (ie. you can only use it once a day).
We consider abusing this mechanic to be an exploit under clause 15.5.4 of our Terms and Conditions and those who abuse this bug will be sanctioned accordingly. If you see anyone abusing this mechanic from this post onwards, please file a report by writing to firstname.lastname@example.org and provide any evidence you might have (video confirmation of the exploit). If you are unable to use the /stuck command, you can also write to support for assistance.
Our devs will be lowering the cast and cooldown times of this command in a future patch.
– Mytherceria & Dev Team